Wholesale Terms

Thank you for being a valued Woof Creek Wholesale Partner! We’re grateful to work with you!

Wholesale Inquiries
If you are interested in becoming a Woof Creek Wholesale Partner, please contact bark@woofcreek.com for additional information.

Order Minimums, Account Details & Product Catalog
Wholesale discounts apply to most Woof Creek products but may exclude:

Bundles
Merchandise
Large refill sizes

Eligible products are subject to change at any time.

View Current Wholesale Product Catalog Here.

You should have received an email outlining your minimum purchase requirements, case minimums, and discount structure.

If you have any questions, please contact us at bark@woofcreek.com.

Shipping Policy
Wholesale Partners are responsible for all shipping costs.

Shipping charges are calculated after your order is placed and may be invoiced separately.

Please note: Due to our current checkout system, your order may display “Free Shipping” at checkout. This applies to our retail (DTC) storefront only. Wholesale orders are not eligible for free shipping, and applicable shipping costs will be invoiced separately once your order is processed.

We ship using the most efficient and cost-effective carrier available. If you have a preferred carrier, please contact us at bark@woofcreek.com prior to placing your order.

Lead Times
Typical order processing time is 7 business days. Timing may vary based on order volume, seasonality, and product availability.

Shipping confirmations and tracking details will be provided via email.

All Sales Final
All wholesale orders are final. We do not accept returns or offer refunds.

Exceptions may apply in the case of:

Order errors
Shipping damage
Lost shipments

Please see below for details.

Order Errors and Reporting Issues
If there is an issue with your order (incorrect product, quantity, or shipping details), we will work with you to resolve it.

If the error was made at the time of order placement, the Wholesale Partner is responsible for any associated shipping costs.
If the error occurred during Woof Creek’s fulfillment process, we will cover the cost of correction and reshipping.

Any issues with your order must be reported within 7 days of delivery by contacting bark@woofcreek.com.

Shipping Issues

Damaged Shipments
If your order arrives damaged, please contact us within 7 days and include photos/documentation. We will submit a shipping insurance claim and work to resolve the issue promptly.

Lost Shipments
If your order is not delivered within the expected timeframe based on tracking, please contact us so we can initiate a shipping insurance claim.

Refused or Undeliverable Shipments
If a shipment is refused, unclaimed, or cannot be delivered, the Wholesale Partner is responsible for both original and return shipping costs.

Net Terms
Net terms and tiered pricing may be available upon request. Please contact bark@woofcreek.com for more information.

Retail Pricing Policy
Wholesale Partners are required to maintain price parity with Woof Creek’s retail pricing (as listed on woofcreek.com at the time of order placement) within 30 days.

Online Sales & Brand Assets
Wholesale Partners selling online must use product descriptions, images, and point-of-sale materials provided by Woof Creek. Please contact bark@woofcreek.com for more information.

All Woof Creek logos and brand assets remain the property of Woof Creek and may not be used outside of approved purposes without prior written consent.

93%

(626)

(23)

(15)

(3)

(7)

620

Excellent product!

I'm on my 3rd refill of this product and I absolutely love it! Everybody in my neighborhood is complaining about fleas on their pet, and my little dog scruffy doesn't have a single one. I put the powder in her food every morning and she eats it readily. Her coat is also looking much better and I attribute that to the Tremella in the product.

Joni, we are so glad to hear that our Flea + Tick Defense is helping to keep the fleas away from Scruffy! Thanks so much for trusting in Woof Creek!

Salmon oil seems to be of high quality.

I'm glad I decided to try Woof Creek. This Salmon oil is great. Their Algae oil is great too. My dog seems to like these two equally. I alternate between the two oils as the Algae does provide slightly different benefits. I use the syringe I bought at WC to mix a WC mushroom powder, oil and green tea to make sure my dog gets all the good stuff since she often doesn't eat all her food. The quality does seem high so I'll keep on purchasing from WC.

Lorraine, thanks so much for loving our products! We appreciate you and all you do for your fur family!

Algae oil is really good.

I'm glad I decided to try Woof Creek. This Algae oil is great. Their Salmon oil is great too. But, this algae oil being sustainable and plant based is really nice. It has very little smell. You need half as much (vs the Salmon oil) for full dosage. I'm alternating between the two oils as the Algae does provide slightly different benefits. I use the syringe I bought at WC to mix a WC mushroom powder, oil and green tea to make sure my dog gets all the good stuff since she often doesn't eat all her food. The quality does seem high so I'll keep on purchasing from WC.

Hi Lorraine, we're so glad to hear you and your dog are enjoying the Algal Oil as well as our Salmon Oil and powders! Thanks so much for trusting in our products!

A great product for tick/flea protection

Going on our second year of the flea and tick powder/spray and haven’t seen any fleas or ticks since. I am diligent in usage and always apply the spray on my dog before going outside. Fingers crossed and prayers up it stays that way!! 👍🏻🙏🏻

We are so happy to hear that our product is keeping your pup pest-free! Thanks so much for going the natural route!

I am the owner one of the owners of Northwest Pet

I am the owner one of the owners of Northwest Pet Resort & we are a reseller of Woof Creek. We love this product and have seen great results for our own dogs and clients dogs and cats that are happily utilizing this amazing product! Aging animals and active animals tend to need more support and the Woof Creek Hip + Joint Support is a great product that we 100% stand behind! Keep up the amazing work Woof Creek!

Ashley, thank you so much for trusting in our products for your clients! It makes us so happy that the pet parents that you work with are seeing positive results. We appreciate you and all you do!

My dog won’t eat her food if this is in

My dog won’t eat her food if this is in it

Hi there,
Thanks so much for your feedback.

We completely understand your frustration with your dog's reluctance to take the supplement and would like to offer some suggestions: For pickier pups that like their meal as-is, you can try giving the supplement aside from meals as a gravy by mixing them with sodium free broth, raw or cooked egg, Omega-3 Fish oils, kefir, yogurt, goat's milk, or even clean-ingredient peanut butter. Or, you can use mix with filtered water and give with a plastic oral syringe. We also sent you over an email with this information and more recommendations to hopefully encourage your pup to take the supplement.

We purposely keep our nutritional whole food supplements in unprocessed powder form (as opposed to a pill, chew or treat) as to avoid fillers, sugars, binders, preservatives; this is the cleanest, purest nutritional prevention + remedy functional supplement available!

We truly thank you again for your valuable feedback, and please feel free to respond to our email if you have further questions or concerns.

I Highly Recommend This Spout!

I wish I had had this spout years ago. It is ingenious and flawless.

We are so happy you are enjoying the spout! We appreciate you!

It appears to have made a change for the better

It appears to have made a change for the better with my dog. She was often licking and biting the underside of her tail, closest to her rectum. This has subsided significantly.

Mary, so amazing to hear your pup is experiencing relief with our Allergy + Immune Support! We appreciate you!

My dogs and cats LOVE these minnows and go crazy

My dogs and cats LOVE these minnows and go crazy for them! They will do ANYTHING to earn one! They are so mesmerized by these tasty treats (I am assuming they are very tasty... to them LOL I won't try one obviously!) They are the best high rewards training treats. I can either break one in half to easily get a "sit" or "stay" or give a full one for a "roll over" command or after a bath. These will always be a staple in my household for my fur babies!!

Tonya, we are so happy to hear your fur family is loving the minnows! Thank you so much for all you do for them!

Highly recommend

After doing a lot of research and searching for a natural flea and tick preventative I decided to try this. I am so happy I did! I started using this last year with my shepherd Kyro. It worked great so now using it again this year. We added Fury to our pack and they both like the taste. So happy to not be putting chemicals into my babies and not having to worry about side affects or injuries.

Kyro and Fury are so beautiful! So glad they're loving the taste and staying protected naturally!

Let customers speak for us