Pet Guardians

tell their stories

Hearing the experiences of our fellow Pet Guardian Community is invaluable: Sharing and showing the successes that adaptogenic ingredients offer help improve the healthspans of all of our beloved pets. Please add your review below.

Product Subscription Details

Product Subscriptions 

Our ultra convenient STANDARD product AUTO-SHIP subscriptions have customizable delivery frequencies and are cancelable anytime.

Our deeply-discounted PREPAID product subscriptions are non-refundable, except for extenuating circumstances on a case by case basis. If approved by the Woof Creek Care Team, the refund dollar amount will be prorated credit based on the completed shipments and remaining term of plan.

You will receive a reminder of shipments and any auto renewal actions one day before such action is processed via your registered email address (add 'bark@woofcreek.com' as saved contact so emails hit your inbox!)

QUARTERLY PREPAID PRODUCT SUBSCRIPTION: Order ships every 3 months, for however many 'quarters' you select. ie the PREPAID '3' QUARTERLY PLAN of one Refill Pouch entails the shipment of 1 refill pouch every quarter (that is every 3 months) for 3 quarters (that is, for 9 months.)

MONTHLY PREPAID PRODUCT SUBSCRIPTION: Order ships every month for however many 'months' you select. ie the PREPAID '9' Month PLAN of one Refill Pouch entails the shipment of 1 refill pouch every month for 9 months.

The PREPAID plan you select ships on the plan's set shipping frequency (either monthly or quarterly, whichever plan you select and pre-pay for.) In other words, the shipping frequency cannot be altered, neither in our system or by policy for managerial and product-safety reasons; the shipping date within the set frequency can be revised by you in your Product Subscription Customer Portal.

All subscription discounts are applied to Woof Creek's current retail pricing. Our current pricing may change from time to time. Woof Creek and all small businesses must adjust retail pricing from time to time due to their increased costs like supplies, raw materials, etc.

Contact us at bark@woofcreek.com with all subscription questions or requests. 

You can modify your product subscription at any time (within plan's criteria.)  Simply click this link to log in to (or find) your product subscription dashboard.

Subscriptions are renewed automatically. Email bark@woofcreek.com with any questions.

How subscriptions work

Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by the shop after each successful renewal.
For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products to your doorstep each month, without the need to place the order by yourself!

Can I pause or cancel a standard product subscription?

You can pause a standard subscription any time you want in the customer portal, as seen in the screenshot below. You can or cancel . The only time when the subscription can't be canceled is if you started a subscription which requires a certain number of payments before you can cancel it.
The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in your shop.


Screenshot of cancellation the subscription.

How can I skip or reschedule a charge?

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Can I add products to my subscription?

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription. 

What happens if the payment can't be processed?

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

Contact us at bark@woofcreek.com with any subscription questions or requests. 

Based on 511 reviews
94%
(478)
3%
(14)
3%
(13)
0%
(2)
1%
(4)
The best!

My picky pup lovesss his salmon oil and it makes his coat so soft and shiny. I love that it supports his joint and heart health as well. Woof creek has been a staple in his daily diet and we recommend this lovely brand to every pet owner we know!

Flea & Tick defense

This has really worked for my two small dogs.

Great for back pain

This product really seems to be helping my sweet pups. They are over 14 years old and really slowing down. I also love that I can order a refill and keep the tin and scoop I originally received. Highly recommend.

2 weeks of use

While I'm not ready to give a review regarding product performance, as it's too soon to see any improvement, I can give Woof Creek 5 stars for excellent packaging as well as receiving my order earlier than estimated.
I did chuckle at the package size of the freeze dried treats. Tiny. Teeny tiny, I thought maybe they were sample sizes. Nice splurg for the dogs but will not be a regular purchase as I cannot justify the cost vs what I can make at home.
Also, using a pump with the omega and salmon oil bottles is helpful to avoid spillage.
The flea and tick spray is incredibly strong for MCS, so I've diluted it a bit by pouring some into a topical tincture spray I use on my dogs. While I'm not using Woof Creeks's spray full strength as directed- this stuff still works.
Will update review with pup (hopefully) improvement with the meal toppers once we've gone thru at least a month of use.

Works great!

Works great!
Great ingredients, smells good, not sticky or oily on fur and does seem to keep the baddies away!

Lesley, thank you so much for your amazing review! So happy that our product is helping to keep your furbaby pest-free!

Great product, Wish it had Flavor

My dog will eat anything but for some reason is not interested in this even if it's shrouded in wet food or broth. I was really hoping it would help with his allergies!

My dogs love these!

Amazing to hear your pups are loving our Duck Bites, Jillian!

My dogs thoroughly enjoy.

So glad to hear your pups are loving our treats, Jillian! Thankful for you!

Double Relief

I have two allergic fur babies. Bully breeds are notorious for allergies. They seem to be doing better, but it has only been two weeks. I will continue with the allergy immune support supplement and see what happens with heavier allergy seasons. They do like the taste, but then again, they are not fussy about their food. It is a great formula.

Thanks so much for giving our product a try for your adorable pups! Keep us updated on their progress!

Large Value Refill Pouch | Flea + Tick Defense Support

Thanks so much for your stellar rating, Lynne!

Works wonders!

My dog has been eating the flea & tick defense powder on her food everyday without issue. The flavor must taste good because she eats it on there as a topper. It’s too soon to say if it works or not, but so far no fleas or ticks. Will be ordering more!

So glad your pup is loving the Flea + Tick Defense, Morgan! Keep us posted on her progress!

Tasty treats for my babies!

My girl has to have low fat treats because she gets pancreatitis often and these are perfect! She loves them and they are perfect for her daily treats!

Laura, thank you for your stellar review and for the adorable pic of your furbaby! So glad to hear she is loving our clean-ingredient treats!

Flea &tic

So far this product has kept the buggies off.

Glad to hear, Gloria! Thanks for going the natural route!

We love this flea and tick Powder

We do not give our girls prescription flea and tick meds. I have tried numerous products and all have fallen short until now! We are so happy with to have found Woof Creek!

We are so glad to hear your girls are benefitting from our Flea + Tick Defense, Laura! Thanks for being a stellar pet parent!

Flea + Tick Defense Eco-Refill Pouch

We have been using this product for a while on our 2 pups. The pack last a while and we feel better using non toxic products. We have yet to see flea or ticks on our pups, we bring in foster pups in and out. Happy customer.

So glad our Flea + Tick Defense is working well for your lovely pups! Thankful for you!

Works for Lulu!

I have this on auto subscribe and enough time has passed to give an honest review. Lulu is an older small pom mix, I think. She developed a floating patella which made itself known by the sound of a clicking noise when she walked. I saw this product and I’m all about natural and great ingredients so ordered. She has had no adverse effects from the ingredients and I add it to her food and mix it in. It’s been a about a year now and no more knee clicks and on top of the knee issue, she developed a torn ACL and with the aid of a small leg brace and the daily Hip and Joint Support she recovered from that much faster then what my vet anticipated. Now all of my three dogs get this product daily, one with what I believe has a small occasional trachea issue from birth, but with this product that issue has become much less noticeable and incidences spaced further apart. I will continue to purchase and add daily to their supplement regime as a preventative. Like all new foods or supplements given to your pets, add a small amount daily and work up to the full dosage based on weight, then give it some time to kick in. It was around the four month mark that I noticed the difference.

Paula, it is so wonderful to hear about Lulu's recovery and her success with our Hip + Joint Support! And so amazing that your other two dogs are loving it as well! Thanks so much for all you do for your fur family :)

Works Great...Smells Nice

I am so thankful for natural products to assist us in keeping our pups protected from pesky, uhm...insects. We use several Woof Creek products in tandem to naturally ward off fleas and ticks. Our pups love the Woof Creek products, which is significant because one of them has a pretty discriminating taste. We are truly delighted with Woof Creek! We put the flea and tick defense spray on them and their stylish bandanas!

Yulander, so happy our Flea + Tick Defense Spray is helping to keep your pups protected from pests! Wishing you and the fur fam all the best!

So far so good.

Good product but not enough time has passed to see a difference.

Hi Isabella, thanks so much for trying out our product and be sure to keep us updated on how it works for your furbaby!

Great spray to keep the bugs away

I got this spray because we took our pup hiking for the weekend and ticks have been so bad. It worked! It also smelled better than I expected. Will definitely keep using it.

Laura, so glad you are loving our spray and that it is helping to keep the pests away from your pup!

Amazing Results

I highly recommend Allergy + Immune Support for relief from itchy ears. My Breeder suggested it when I told her about the itchy ear issue. It took about 2 weeks for the itching to subside. The continuous usage of this product has resulted in no itching going forward. I have been using it since last year. So glad I was able to find a product with natural ingredients vs medicine from the Vet which didn't always work. Blitz says "Thanks Woof Creek"

Valerie, it is so exciting to hear that Blitz is benefitting from our product! So happy and thankful to be your holistic resource!

Awesome product!

I had tried multiple conventional treatment for my cat's severe skin allergies, with daily allergy medication and most-every-day prescription steroids (which can be dangerous) necessary to control her scratching, sores, hives, and bare skin. I really wanted something more natural and found this product online. It has been awesome. After giving her this for just a few days, were we able to stop using both the over the counter allergy medication and prescription steroid. Her skin sores, hives, and bare areas are all starting to heal, she scratches far less now, and has not developed any new hives or sores after being on it 3-4 weeks. She loves the flavor too (and she's pretty picky). She's had allergy problems 3 summers in a row, and this seems to be working amazingly well. I'm so thrilled to find some natural relief for her and to get her off steroids. Would definitely recommend this product!

Cindi, we are so glad that we were able to make a difference in your cat's health with our product! Thanks so much for all you do for her!

Great product

I was using the allergy and immunity powder and my holistic vet suggested I get the hip and joint for my labs for prevention.
I love knowing these are clean ingredients and giving the best chance at a long and happy (active) life.

So grateful to be a holistic resource for your labs, Michele! A long and happy life for all pets is our goal :)

Not sure

I started my pup on this 1/2 recommended dose just to get him used to it, 4 days in and I had to take him to the emergency vet with some serious bloody diarrhea. Honestly, I can't say it's from this, but this was the ONLY change. Not sure I'll continue it

Hi Judy,

Thank you for your feedback about your fur kiddo's stool changes and for being a wonderful pet parent!

Adjustments and possible sensitivities to new ingredients or things they might come across outdoors or even in their indoor environment can happen, and are worrisome (because they are our babies!)

Regarding superfoods and adaptogens like our powder blends, our label recommends starting at even less than 1/2 the serving, but a 1/4 the serving to help gradually introduce new ingredients, as well as observe closely, which you did monitor like a stellar Dog Mom, and then contacted your veterinarian with any questions, as is exactly the right course.

So, from a holistic pet nutritionist's training, stool changes (with NO pet discomfort), even small amounts of blood, mucus, or other, are things to note, of course, but can even be signs of detoxification and GI tract reset. If you'd like guidance on retrying the blend, but on the 1/4 scoop or less and a longer introduction period, we can absolutely support from our end. The goal, first and foremost: Her and your comfort level!

We've emailed you further options to choose a best solution for you: Please let us know what fits best for you, Judy, and we will get you situated.

Best always,
Woof Creek Care Team

Duck bites

My dog absolutely loves these treats! She kinda shys away from firm treats but these are a hit!
Thank you Scott!

Jerry, thanks so much, it is so amazing to hear your adorable pup is enjoying our treats!

Natural flea and tick powder for the win!

We have been using this product for a couple years now. My pups eats it on her food without problem we travel to Florida every winter and this is all we use. Last year I ran out and bought a different brand (wanted to change things up a bit). Well the Florida fleas were delighted! We were inundated so much I had to resort to chemical products. We won’t run out of this again. I love the tin and the wooden spoon and that I can just buy refills

Angela, so happy to hear our product is helping your pup stay protected, and glad to hear you are loving our refill program and spoons! Thanks for all you do for your fur family!